Gendome 5 Years Manufacturer Warranty

 All Gendome products are backed by a -year limited warranty, including solar panels and other accessories.

 This 5-year limited warranty is from the original date of purchase from an authorized reseller.

Warranty Statement

Gendome warrants that the product will be free from defects under normal use as per the product’s original specifications.

Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including

but not limited to:

 1. A purchased order number made through GENDOME official stores or authorized resellers.

 2. Sales invoice or order confirmation email or RMA# that clearly shows the description of the product, its price, and sales channel.

Please Note:

 1. This warranty extends to the Americas Region for Gendome, including Canada, USA, Mexico, Caribbean, Puerto Rico, Central America,

and South America.

 2. The warranty will be for the remaining time from the original date of sale, and the product must be in returned in reasonable packaging

for transport by common carrier.

 3. The Customer is responsible for shipping costs back to the nearest authorized Gendome Repair Center.

II. HOW TO RETURN/REPLACE/REPAIR

 1. Please contact support@boriken.com for a Return Merchandise Authorization (RMA) Number.

 We won't accept any returned items without prior authorization and RMA.

 2. Please fill in the form below, print, and include it in the returned repair package.

 3. Ship the item(s) to Gendome with your RMA number included on the shipping label on the outside of the packaging

. Do not write the RMA number on the carton